Have you lost money through a scam as a Chase Bank customer? 

As an SRA-regulated firm, our established UK-based solicitors can help you recover the money you’ve lost.

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Chase Bank Fraud

What is Chase Bank fraud?

Chase Bank fraud is when a scammer pretends to represent the bank in order to steal sensitive information or money. These scams can be convincing and sophisticated, often mimicking official messages, emails, phone calls, and websites.

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    How do scammers impersonate the bank?

    Scammers mimic Chase Bank’s branding to appear legitimate, often directing you to fake login pages or malicious links to steal your personal information. They may also pretend to be from customer service, claiming they need your verification details because your account has issues or is at risk.

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    How does it impact victims?

    Many people trust their bank implicitly. So, when a scammer impersonates the bank a victim has depended on for years, they can persuade them to hand over sensitive information or significant amounts of money. The consequences can be highly distressing for victims, particularly for those who’ve lost savings or pensions.

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    How can WRS help?

    Banks have a duty of care to protect their customers, but in many bank impersonation scams, they fail to give their customers sufficient warning before a scam happens. When that’s the case, WRS will work with you to build a case that can help recover the money you’ve lost.

Common types of Chase Bank fraud

Impersonation scams

An impersonation scam is when someone pretends to be from a trusted organisation, for example, from Chase Bank or the government. Scammers will often contact you by phone call, text message, or email. They may claim your bank account is at risk and that you need to move your money into a ‘safe’ account, which turns out to be linked to the scammer.

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Phishing scams

A phishing scam is when a fraudster tries to trick you into revealing sensitive information by claiming to be from a trusted organisation. For example, you may receive an email from Chase Bank which looks genuine and encourages you to click on a link. But once clicked, you’re directed to a harmful website which could steal your personal data or download viruses onto your computer.

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APP Fraud

APP (Authorised Push Payment) Fraud is where victims make large bank transfers to scammers. For example, a scammer may claim to be from Chase Bank and hurries you to move money to a ‘safe account’ as yours has been compromised. However, this account is actually controlled by the scammer.

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Why WRS?

Supporting you is our priority. That’s why we provide personalised plans and care around the clock to our clients.

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Join satisfied clients who’ve recovered their lost funds with WRS.

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Falling victim to fraud or a Chase scam can be overwhelming and distressing. You deserve expert guidance and support every step of the way. That’s what we’re here for.

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Chase Bank Fraud FAQs

  • What are common Chase Bank scams?

    There are many Chase Bank scams to be aware of—some of the most common are: 

    • Phishing scams: Fraudsters send fake emails or messages pretending to be from your bank. They may ask you to verify passwords or account details to steal sensitive information.  
    • Impersonation scams: Fraudsters impersonate bank employees or other established organisations to gain your trust. For example, they may claim you’re owed a refund and ask for your details to process it.  
    • Authorised Push Payment Fraud: Scammers pretend to be from a trusted organisation to trick you into making a bank transfer. For example, they may say your account is at risk and you need to move it into one they provide, which turns out to be fraudulent.   

  • How do I report a Chase Bank impersonation scam?

    If you think you’re the victim of a Chase Bank impersonation scam, you can report it on the Chase app or call them directly. Banks have a duty of care to protect their customers from scams – and in many cases, they fail to provide sufficient warnings and protection.  

    As an SRA-regulated firm, our established UK-based solicitors are here to support you. We work with our clients to build cases that can successfully recover the money lost from scams.    

    It’s worth noting that there are some cases where recovery might not be possible. For example, if you report the scam too late. That’s why we advise getting in touch as soon as possible.

  • Is Chase a Bank?

    Yes, Chase is a fully licensed bank in the UK. It’s regulated by the FCA and doesn’t charge fees for overseas use.

  • Will Chase Bank refund me if I get scammed?

    As of yet, Chase hasn’t signed up for the Contingent Reimbursement Model (CRM) Code. This means it doesn’t offer the same level of protection from fraud as some other high street banks. 

    The CRM Code says banks should refund scam victims unless the customer ignored a warning or there was no reason to think the payment was safe. So, if your bank didn’t properly warn you or if the scam was highly convincing, you may be entitled to compensation. 

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