Don’t let impersonation scams take what’s yours
Discover how impersonation scams operate and how you can keep your funds safe.

Impersonation scams in more detail
What is an impersonation scam?
An impersonation scam is when someone pretends to be a trusted source to persuade you into sharing money or sensitive information. They may impersonate a government body, bank, or delivery company. There have even been cases where scammers have pretended to be close friends or family members.
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How they start
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How they contact you
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How they get your funds
How to identify an impersonation scam
Asking for money or security information
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Pressure tactics

Spelling mistakes
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Why WRS?
Supporting you is our priority. That’s why we provide personalised plans and care around the clock to our clients.
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Personalised plans
Get a bespoke recovery programme for personalised support and the most cost-effective plans.
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Care around the clock
Being a victim of fraud can be devastating. We’re available for expert guidance and support when you need it most.
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Regulated and reputable
Access ethical, transparent, and secure support from a SRA-regulated firm.
Meet the specialists by your side
Recovering over £40,000,000 for clients like you
Over the past 3 years, we’ve recovered more than £40,000,000 for our clients. It’s thanks to our team of solicitors and recovery claim specialists who trace and recover the investments you’ve lost from scams. Plus, we offer a no-win, no-fee service. You won’t pay a thing unless we recover your money.
Frequently asked questions
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How to spot impersonation scams
Impersonation scams share signs with many other types of investment fraud. One of the biggest signs of an impersonation scam is the sense of urgency in which the scammer has you believe that they need the money. If they are impersonating someone you know, or have dealt with recently, then you may be able to pick up on signs that they are not who they appear to be.
Another sign is that they will often try to rush or panic you, scaring you into sending the money – it could be that they are in trouble and need money to get out of a difficult situation, or are threatening to suspend a service if you don’t pay.
In some cases with impersonation fraud and scams, the fraudster can be impersonating someone you know, such as a friend or family member. There are two things you should look for if this is the case. Firstly, are they calling from an unknown number or have you received a message from a different number? If the impersonation scammer is calling/messaging from a number you don’t know, call the person it should be. If your friend or family member says it isn’t them, then you know it is an impersonation scam.
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What to do when you have spotted an impersonation scam
If you spot an impersonation scam before you end up parting with money, it’s still important that you report the case. It is important that you report this instance to the National Cyber Security Centre as they can take further action. It is also important to make the real person or organisation aware that there is an impersonation scammer pretending to be them. That way, they can make necessary changes to their personal security measures.
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How do I report an impersonating website?
If you come across a website that is imitating another legitimate site to steal personal information, you can report it. Google Safe Browsing allows users to flag suspicious pages. Simply complete the form provided by Google to report the site. When you submit a report, some of your account and system details will be shared with Google for investigation.
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What laws do social media platforms need to align with for impersonation?
In the UK, impersonating someone with the intent to fraudulently obtain money, goods, or services is a criminal offence under the Fraud Act 2006 (FA 2006). Social media platforms are required to remove content that violates these laws when reported and to cooperate with law enforcement investigations.
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Is catfishing the same as impersonation?
Not exactly. Catfishing involves creating a fake online persona, often on social media or dating platforms, to deceive someone. This is typically done to build a fake romantic relationship or commit financial fraud. While catfishing can involve elements of impersonation, it usually focuses on fabricating a new identity rather than pretending to be a real person or organisation.
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What’s the difference between online impersonation and identity theft?
Online impersonation involves pretending to be another person or organisation to deceive someone, often for financial gain or to gather sensitive information. Identity theft occurs when someone steals your personal information—such as your National Insurance number or bank details—to impersonate you in financial transactions or other activities. While both involve deception, identity theft typically requires the theft of private details, whereas online impersonation can occur without direct access to your personal information.